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FAQs

Kitchens:

Vendors:


Can you guarantee that I'll always get the best price on my orders?

We can only provide you with the best prices to choose from so long as those Vendors are subscribers to eFoodJunction.com. It is our mission to act in the very best interest of food Kitchens and as such, our focus will be to engage all Vendors that service your area.

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Do I need to sign a contract with eFoodJunction.com?

No. We have a monthly charge, and if we do not receive payment for the month, we will assume that you do not wish to continue as a subscriber and as a result, will render your account inactive. We do not aim to lock you in to any long-term commitments contractually.

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What do I do if I forget my login username or password?

If you forget your password you can click on the 'Forgot Password' link, and your password will be emailed to you. If you don't remember either please use our Contact screen for assistance.

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How can I change my password?

Once you log in you can go to your Profile page where you can change your password information.

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How do I order from Vendors that I do not have an account with?

Using our website, you simply apply to those Vendors that you wish to purchase from, and at their discretion, they will accept you

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If I upload my product range and prices onto the eFoodJunction.com database, am I not putting myself at a disadvantage against my competitors?

eFoodJunction.com allows you to update your own prices in real time, without your competitors viewing your prices, thus giving you total control in reacting to your competitors.

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Do we need to sign a contract with eFoodJunction.com?

No. We have a monthly charge, and if we do not receive payment for the month, we will assume that you do not wish to continue as a subscriber and as a result, will render your account inactive. We do not aim to lock you in to any long-term commitments contractually.

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Will our competitors have access to our prices on the eFoodJunction.com database and can they update them to their advantage?

Your competitors will not have access to your prices. eFoodJunction.com allows you to update your own prices in real time, thus giving you total control and the ability to create a leading edge over your competitors.

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If we occasionally need to update a few prices to reflect on the eFoodJunction.com website, will we have to upload our entire product range and prices each time?

You can easily edit any product that is already in your list and update the products price, description or unit size.

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